Saturday, February 29, 1992

Correspondence: February 29, 1992

To Roger, Executive Editor, TVData

I was indeed distressed upon reading your memo of February 25 regarding the workload of the syndication editors. I was distressed not at the casual dismissal of an Atlanta editor’s worklist or the derision of all southerners which it implied, but at the fact that your premise was contrary to the principles of TVData and the lofty ideals to which it aspires.

Your consideration for the syndication editors is laudable, however I think you have lost sight of our objective. The reason that TVData has been the leading source of TV information for more than two decades is because we have concentrated on one goal: to provide the most accurate, well-written and informative TV listings possible. We have one of the largest staffs of information gathering editors anywhere, continually updating and improving our extensive database. I am proud to be a part of such an experienced staff of individuals dedicated to quality listings and superior service.

The plight of the syndication editors deserves consideration, certainly. But so, I believe, do the wishes of Jim D—, the client for whom I have been requesting advance information. One of Jim’s major concerns is that he be provided the most up-to-date information for the Nashville Cable Guide. John C— echoed this sentiment when he said, “I must be able to trust that the information I’m looking at is the most current available.” I am not eager to violate this trust. I can sympathize with my friends in NPI, but the integrity of the product is at stake, and I will continue to pursue all avenues available to provide the level of service which the client expects and deserves. I refuse to compromise on quality.

I have been exploring new means of obtaining advance syndication information. My new friend, Tony G—, has been most cooperative in this regard. He has, for instance, supplied me with Cosby numbers for the entire month of April. I would consider making them available to Ann and Cindy upon request.

Experience. Accuracy. Leadership. That’s my commitment.

cc: ... Charles Scripps; Jack Howard ...

No comments: